What we offer

  • Everyday Banking
  • Savings
  • Home Loans
  • Investments
  • Foreign Exchange
  • Insurance

Connect with us

Whether you're in the Bay of Islands or Bluff, our award-winning style of service is never far away.

Customer Service Centre And Enquiries

Enquiries:

info@uk.royaldepositoryltd.com,
customercare@uk.royaldepositoryltd.com

Hours:

Mon - Fri: 8:00am - 7pm
Sat-Sun: 9:00am - 5pm

Public holidays:

(Closed Good Friday, Easter Sunday, and Christmas Day)

Lost or stolen Royal Depository Bank cards or TXT Banking mobile phones

Please advise Royal Depository Bank immediately. Outside normal business hours
CALL: +44 738-041-2037‬

Technical support & forgotten passwords

For help with online, phone or mobile banking, our ATM Network, or if you experience an error when applying online.
Email: customercare@uk.royaldepositoryltd.com

Please do not post personal information, PINs or passwords - if you would like to discuss your account, please message us privately. Depending on the nature of your enquiry, individual support may be limited to business hours.

Deposits & withdrawals
Withdrawals can be made by using your Cashflow card at Royal Depository Bank ATMs and other Bank-owned ATMs around the UK and abroad. Deposits can be made at Royal Depository Bank branches or via online tranfer or third-party financial intermediary.
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Royal Depository Bank Limited is in trade for the purposes of the Fair Trading Act 1986.